In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 2025 - 00:00 UTC
Scheduled - We would like to inform you that there will be a release freeze from 15th December 2025 to 9th January 2026.
During this period, no new releases or deployments will be made to the production environment.
We appreciate your understanding and encourage you to plan accordingly. If you have any questions or concerns, please reach out to us at https://support.weavr.io
Dec 15, 202500:00 - Jan 10, 202600:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 2025 - 05:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 13, 202505:15 - Jan 14, 202621:15 UTC
Scheduled - Please be advised that due to an upcoming public holiday, several payment systems will operate with limited or no processing capabilities. Please review the information below to understand which transaction types will be affected.
1. SEPA Payments (SCT)
Impacted Dates:
25 December 2025 – Non-working day
26 December 2025 – Non-working day
1 January 2026 – Non-working day
No SEPA Credit Transfer (SCT) payments will be processed on these dates due to TARGET2 and SEPA system closures.
Payments submitted during the affected days will be processed on the next working day.
2. SWIFT & Other International Payments
International payment processing depends on intermediary and destination bank schedules.
Payments initiated on non-working days will be processed on the next available working day.
Faster Payments (FPS – UK)
3. FPS is generally available 24/7.
Transfers may still experience delays depending on the recipient bank holiday schedules.
4.BGN Payments (BISERA)
Impacted Dates (Bulgaria National Holidays):
24–26 December 2025 – Non-working days
31 December 2025 – 2 January 2026 – Non-working days
Additional Notice – Euro Adoption in Bulgaria:
As Bulgaria transitions to the euro on 1 January 2026, BGN transfers will only remain available until 13:00 (1:00 PM) on 30 December 2025.
Any BGN transfer attempted after this cut-off will be declined.
Impact:
No BISERA (BGN) payments will be processed during the holiday dates listed above.
Payments submitted during the outage window will be processed on the next working day.
Please ensure any time-sensitive transactions are submitted in advance of the holiday period.
Critical support services will remain available in case of emergencies. If you encounter a critical/emergency situation on either of these dates we ask that you still report this via our support portal https://support.weavr.io
Please do not hesitate to contact us at https://support.weavr.io with any questions or concerns you might have.
Dec 13, 202505:15 - Jan 14, 202621:15 UTC
Completed -
The scheduled maintenance has been completed.
Jan 3, 09:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:06 UTC
Scheduled -
Please be advised that our office will operate with reduced hours and staffing during the upcoming holiday period. Critical support will remain available for emergencies throughout this time.
Public Holiday Hours:
- 24th December (PM) - Reduced staffing - 25th December – Closed (Public Holiday) – On-call support available for P1 issues - 26th December – Reduced staffing - Monday 29th December - Reduced staffing - Tuesday 30th December - Reduced staffing - Wednesday 31st December - Reduced staffing - 1st January – Closed (Public Holiday) – On-call support available for P1 issues
Card Production:
- Card production will close from midday on Tuesday 24th December, and will reopen on Tuesday 2nd January 2025. We will continue to import and process data on December 24th, 29th and January 3rd. - Dispatch processing will begin as quickly as possible from January 2nd 2026.
Banking:
- SEPA deposits and transfers will not be processed on the following dates: - 25th December 2025 - 26th December 2025 - 1st January 2026
* Normal processing will resume the next business day.
Additional Information:
In the event of an emergency or critical situation during the holiday period, please report it via our support portal at https://support.weavr.io
Thank you for your understanding. If you have any questions or need further assistance, don’t hesitate to reach out.
Dec 1, 17:05 UTC
Completed -
The scheduled maintenance has been completed.
Jan 2, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 1, 22:00 UTC
Scheduled -
We would like to inform you that, in connection with Bulgaria’s adoption of the EUR as its official currency effective 1 January 2026, our banking partner, Paynetics, will be carrying out a system change required for the transition to the new currency. There’s nothing you need to do on your end.
The system update will take place during the following period:
🕒 From: 31 December 2025, 22:00 (UTC) 🕒 To: 1 January 2026, 00:00 (UTC)
During this period, temporary system interruptions and delays in transaction and payment processing may occur.
After the completion of the system change, all balances in BGN will be reflected in euro (EUR), in accordance with the applicable conversion rules and regulatory requirements.
Should you have any questions or require further assistance, please contact our Support Team at support@weavr.io
Thank you for your understanding and cooperation during this important transition.
Dec 18, 14:39 UTC