All Systems Operational

About This Site

Welcome to the Weavr Status Page. We use this page to communicate any issues with our products including planned and unplanned unavailability.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
Sandbox API ? Operational
90 days ago
99.99 % uptime
Today
Production API ? Operational
90 days ago
99.98 % uptime
Today
Embedder Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox Portal ? Operational
90 days ago
100.0 % uptime
Today
Production Portal ? Operational
90 days ago
100.0 % uptime
Today
Weavr Website ? Operational
90 days ago
99.99 % uptime
Today
Sandbox environment ? Operational
Production environment ? Operational
Plastic Card Production Operational
3D Secure ? Operational
Card Authorisations ? Operational
Wallet Provisoning ? Operational
90 days ago
100.0 % uptime
Today
Incoming Wire Transfers ? Operational
Outgoing Wire Transfers ? Operational
Sends & Transfers ? Operational
Webhooks ? Operational
Email Services ? Operational
Customer Due Diligence and Transaction Monitoring Operational
Support Team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Sandbox Scheduled Maintenance - Tuesday 9th September Sep 9, 2025 08:00-08:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 9th September.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Sep 02, 2025 - 11:51 UTC

Production Scheduled Maintenance - Tuesday 16th September Sep 16, 2025 03:00-03:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 16th September.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Sep 02, 2025 - 11:53 UTC

Supplier Scheduled Maintenance - Sunday 21st September 2025 Sep 21, 2025 01:00-03:00 UTC

Our processing partner will be undertaking planned maintenance on Sunday 21st September between 01:00 and 03:00 UTC.

During this maintenance there may be intermittent disruption to some services relating to Authorisations and API Services (e.g. card creation) on the Production environment. Every effort will be taken to minimise any service disruption.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Aug 12, 2025 - 09:01 UTC
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025
Disaster Recovery – Planned Switch Back to Primary
Completed - The scheduled maintenance has been completed.
Sep 1, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:00 UTC
Scheduled - Following on from the Disaster Recovery (DR) exercise where we switched over to the DR environment on 17/08/2025, we will be switching back to the Production environment on 31/08/2025 at 23:00 UTC.

Expected Downtime:

Please anticipate a maintenance period of approximately 4 hours during the switchover. Additionally, during this time there will be a total downtime of 1 hour affecting both authorizations and multi api services. We will make every effort to minimize this and restore system availability as swiftly as possible.

Our teams will closely monitor all systems during and after the switchovers to ensure stability.

If there are any changes to these plans or timelines, we will communicate them promptly.

Should you have any questions or require further assistance, please do not hesitate to contact us.
Aug 18, 14:23 UTC
Aug 31, 2025
Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
Reduced Support Services – Monday 25th August 2025
Completed - The scheduled maintenance has been completed.
Aug 25, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 08:00 UTC
Scheduled - Please be advised that due to the upcoming bank holiday, our support team will be operating with reduced capacity on Monday 25th August 2025.

If you experience a critical or emergency issue on this day, please continue to report it via our support portal: https://support.weavr.io, and our team will respond as promptly as possible.

All other services will remain fully operational and unaffected.

Thank you for your understanding.
Aug 12, 09:58 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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