All Systems Operational

About This Site

Welcome to the Weavr Status Page. We use this page to communicate any issues with our products including planned and unplanned unavailability.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Sandbox API ? Operational
90 days ago
99.99 % uptime
Today
Production API ? Operational
90 days ago
99.99 % uptime
Today
Embedder Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox Portal ? Operational
90 days ago
100.0 % uptime
Today
Production Portal ? Operational
90 days ago
100.0 % uptime
Today
Weavr Website ? Operational
90 days ago
99.99 % uptime
Today
Sandbox environment ? Operational
Production environment ? Operational
Plastic Card Production Operational
3D Secure ? Operational
Card Authorisations ? Operational
Wallet Provisoning ? Operational
90 days ago
100.0 % uptime
Today
Incoming Wire Transfers ? Operational
Outgoing Wire Transfers ? Operational
Sends & Transfers ? Operational
Webhooks ? Operational
Email Services ? Operational
Customer Due Diligence and Transaction Monitoring Operational
Support Team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Sandbox Scheduled Maintenance - Tuesday 17th June Jun 17, 2025 08:00-08:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 17th June.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Jun 04, 2025 - 12:17 UTC

Production Scheduled Maintenance - Wednesday 18th June Jun 18, 2025 03:00-03:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Wednesday 18th June.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Jun 13, 2025 - 15:26 UTC

Sandbox Scheduled Maintenance - Wednesday 18th June Jun 18, 2025 08:00-08:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Wednesday 18th June.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Jun 13, 2025 - 15:25 UTC

Supplier Scheduled Maintenance - Sunday 22nd June Jun 22, 2025 00:00-02:00 UTC

Our processing partner will be undertaking planned maintenance on Sunday 22nd, June between 00:00 and 02:00 AM UTC.

During this maintenance there may be intermittent disruption to some services relating to Authorisations and API Services (e.g. card creation) on the Production environment. Every effort will be taken to minimise any service disruption.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Apr 25, 2025 - 10:43 UTC

Production Scheduled Maintenance - Monday 23rd June Jun 23, 2025 03:00-03:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 2025 - 15:42 UTC
Scheduled - We would like to inform you that the maintenance related to a new release that was scheduled for Tuesday 24th June, is now moved to Monday 23rd June.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Jun 23, 2025 - 03:00 UTC
Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Production Scheduled Maintenance - Tuesday 10th June
Completed - The scheduled maintenance has been completed.
Jun 10, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 03:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 10th June.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
May 23, 10:17 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Issue with 3D Secure Authorisations
Resolved - This incident has been resolved.
Jun 5, 14:32 UTC
Update - We are continuing to investigate this issue.
Jun 4, 15:23 UTC
Investigating - We are currently investigating an issue impacting a subset of card transactions where 3D Secure (3DS) authentication is required. Our teams are actively working to identify the root cause and implement a resolution. Further updates will be provided as they become available.
Jun 4, 15:21 UTC
Jun 4, 2025
Jun 3, 2025
Card Fulfilment Tracking Delays
Resolved - This incident has been resolved.
Jun 3, 08:48 UTC
Investigating - We are currently experiencing delays in receiving tracking information from our card production partner. As a result, physical card orders placed since 20th May 2025 may not yet appear as "in transit" and tracking codes may be unavailable.

Our team is actively working to resolve the issue. We will provide updates as soon as tracking data is restored and card statuses are updated.

We apologise for the inconvenience and appreciate your patience.
May 30, 13:42 UTC
Sandbox Scheduled Maintenance - Tuesday 3rd June
Completed - The scheduled maintenance has been completed.
Jun 3, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 3rd June.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
May 23, 10:17 UTC
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
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