All Systems Operational

About This Site

Welcome to the Weavr Status Page. We use this page to communicate any issues with our products including planned and unplanned unavailability.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.93 % uptime
Today
Sandbox API ? Operational
90 days ago
99.97 % uptime
Today
Production API ? Operational
90 days ago
99.89 % uptime
Today
Embedder Portal Operational
90 days ago
99.99 % uptime
Today
Sandbox Portal ? Operational
90 days ago
100.0 % uptime
Today
Production Portal ? Operational
90 days ago
99.99 % uptime
Today
Weavr Website ? Operational
90 days ago
100.0 % uptime
Today
Sandbox environment ? Operational
Production environment ? Operational
Plastic Card Production Operational
3D Secure ? Operational
Card Authorisations ? Operational
Wallet Provisoning ? Operational
90 days ago
99.87 % uptime
Today
Incoming Wire Transfers ? Operational
Outgoing Wire Transfers ? Operational
Sends & Transfers ? Operational
Webhooks ? Operational
Email Services ? Operational
Customer Due Diligence and Transaction Monitoring Operational
Support Team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production Scheduled Maintenance - Tuesday 11th November. Nov 11, 2025 04:00-04:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 11th November.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Oct 22, 2025 - 12:28 UTC

Sandbox Scheduled Maintenance - Tuesday 18th November. Nov 18, 2025 09:00-09:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 18th November.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Nov 05, 2025 - 10:29 UTC

Production Scheduled Maintenance - Tuesday 25th November. Nov 25, 2025 04:00-04:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 25th November.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Nov 05, 2025 - 10:29 UTC

Planned Release Freeze: Production Dec 15, 2025 00:00 - Jan 10, 2026 00:00 UTC

We would like to inform you that there will be a release freeze from 15th December 2025 to 9th January 2026.

During this period, no new releases or deployments will be made to the production environment.

We appreciate your understanding and encourage you to plan accordingly. If you have any questions or concerns, please reach out to us at https://support.weavr.io
Posted on Oct 22, 2025 - 12:39 UTC
Nov 6, 2025

No incidents reported today.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Sandbox Scheduled Maintenance - Tuesday 4th November.
Completed - The scheduled maintenance has been completed.
Nov 4, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 4th November.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Oct 22, 12:26 UTC
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Card Holder Update Requests Failing
Resolved - This incident has now been resolved.

If you have any questions or would like to discuss it further, please don’t hesitate to get in touch.
Oct 28, 16:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 14:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 12:23 UTC
Update - We are continuing to investigate this issue.
Oct 28, 10:33 UTC
Investigating - We are currently investigating an issue affecting cardholder update requests (e.g., updates to cardholder name, delivery address and upgrading cards to physical and similar details). Virtual card creation and other card operations remain unaffected.

We have raised a critical ticket with our card processor and our team is actively working with their team to restore full functionality as quickly as possible.
Oct 28, 09:56 UTC
Production Scheduled Maintenance - Tuesday 28th October
Completed - The scheduled maintenance has been completed.
Oct 28, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 03:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 28th October.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Oct 13, 09:37 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

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