Our Banking Partner will be carrying out essential patching on 22 March 2026 between 01:00–03:00 UTC.
During this maintenance window, there may be intermittent service disruption affecting all card and balance operations.
We apologise for any inconvenience caused. If you have any questions or concerns, please don’t hesitate to contact us. Posted on
Jan 27, 2026 - 14:42 UTC
Resolved -
All previously affected outbound wire transfers have now been successfully completed. Transfer statuses may have been delayed during the incident but no further impact is expected.
This incident is now resolved, but if you have any questions, please do not hesitate to reach out.
Jan 15, 16:24 UTC
Identified -
We are aware of an issue where certain wire transfers may appear as pending even though they have been successfully completed. This has been identified by our banking partner following a recent hotfix.
We are monitoring the situation and will share further updates as they are provided by our banking partner.
No action is required from customers at this time. If you have any questions, please do not hesitate to reach out.
Jan 15, 15:30 UTC