In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 01, 2025 - 17:06 UTC
Scheduled - Please be advised that our office will operate with reduced hours and staffing during the upcoming holiday period. Critical support will remain available for emergencies throughout this time.

Public Holiday Hours:

- 24th December (PM) - Reduced staffing
- 25th December – Closed (Public Holiday) – On-call support available for P1 issues
- 26th December – Reduced staffing
- Monday 29th December - Reduced staffing
- Tuesday 30th December - Reduced staffing
- Wednesday 31st December - Reduced staffing
- 1st January – Closed (Public Holiday) – On-call support available for P1 issues

Card Production:

- Card production will close from midday on Tuesday 24th December, and will reopen on Tuesday 2nd January 2025. We will continue to import and process data on December 24th, 29th and January 3rd.
- Dispatch processing will begin as quickly as possible from January 2nd 2026.

Banking:

- SEPA deposits and transfers will not be processed on the following dates:
- 25th December 2025
- 26th December 2025
- 1st January 2026

* Normal processing will resume the next business day.

Additional Information:

In the event of an emergency or critical situation during the holiday period, please report it via our support portal at https://support.weavr.io

Thank you for your understanding. If you have any questions or need further assistance, don’t hesitate to reach out.

Dec 1, 2025 17:06 - Jan 3, 2026 09:06 UTC

About This Site

Welcome to the Weavr Status Page. We use this page to communicate any issues with our products including planned and unplanned unavailability.

API Operational
90 days ago
99.93 % uptime
Today
Sandbox API Operational
90 days ago
99.98 % uptime
Today
Production API Operational
90 days ago
99.89 % uptime
Today
Embedder Portal Operational
90 days ago
99.99 % uptime
Today
Sandbox Portal Operational
90 days ago
100.0 % uptime
Today
Production Portal Operational
90 days ago
99.99 % uptime
Today
Weavr Website Operational
90 days ago
99.97 % uptime
Today
Sandbox environment Operational
Production environment Operational
Plastic Card Production Under Maintenance
3D Secure Operational
Card Authorisations Operational
Wallet Provisoning Operational
90 days ago
99.87 % uptime
Today
Incoming Wire Transfers Operational
Outgoing Wire Transfers Operational
Sends & Transfers Operational
Webhooks Operational
Email Services Operational
Customer Due Diligence and Transaction Monitoring Operational
Support Team Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Reduced Support Services - 08th December 2025 Dec 8, 2025 08:00-17:00 UTC

Please be advised that due to the upcoming public holiday in Malta, our support teams will be operating with reduced capacity on Monday, 8th December 2025.

If you experience a critical or emergency issue on this day, please continue to report it via our support portal at https://support.weavr.io. Our team will respond as promptly as possible.

Thank you for your understanding.

Posted on Dec 04, 2025 - 17:11 UTC

Production Scheduled Maintenance - Tuesday 9th December. Dec 9, 2025 04:00-04:30 UTC

We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 9th December.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.

Posted on Nov 19, 2025 - 16:39 UTC

Planned Release Freeze: Production Dec 15, 2025 00:00 - Jan 10, 2026 00:00 UTC

We would like to inform you that there will be a release freeze from 15th December 2025 to 9th January 2026.

During this period, no new releases or deployments will be made to the production environment.

We appreciate your understanding and encourage you to plan accordingly. If you have any questions or concerns, please reach out to us at https://support.weavr.io

Posted on Oct 22, 2025 - 12:39 UTC
Dec 7, 2025

No incidents reported today.

Dec 6, 2025
Resolved - Dear Team,
We would like to inform you that the technical issue affecting the initiation of transactions has been successfully resolved.
All systems are now operating normally, and transactions are processing as expected.
Please be aware that webhooks will be send with a delay.
Our team will continue to monitor the environment to ensure stability.
Please, raise a Jira ticket incase you still experience the issue.
Thank you for your patience and cooperation during this incident.

Dec 6, 15:20 UTC
Investigating - We wish to inform you that our banking partner is presently facing a technical issue that is impacting the initiation of transactions. Consequently, some transactions may not be successful.
To alleviate the situation, they have restarted several related services and is diligently working towards a permanent solution.
We will provide further updates as soon as more information is available.
Thank you for your understanding and cooperation.

Dec 6, 12:45 UTC
Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 2nd December.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.

Nov 19, 16:36 UTC
Dec 1, 2025

Unresolved incident: Christmas & New Year Support.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 25th November.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.

Nov 21, 11:46 UTC
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.