All Systems Operational

About This Site

Welcome to the Weavr Status Page. We use this page to communicate any issues with our products including planned and unplanned unavailability.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Sandbox API Operational
90 days ago
99.99 % uptime
Today
Production API Operational
90 days ago
99.99 % uptime
Today
Embedder Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox Portal Operational
90 days ago
100.0 % uptime
Today
Production Portal Operational
90 days ago
100.0 % uptime
Today
Weavr Website Operational
90 days ago
99.99 % uptime
Today
Sandbox environment Operational
Production environment Operational
Plastic Card Production Operational
3D Secure Operational
Card Authorisations Operational
Wallet Provisoning Operational
90 days ago
100.0 % uptime
Today
Incoming Wire Transfers Operational
Outgoing Wire Transfers Operational
Sends & Transfers Operational
Webhooks Operational
Email Services Operational
Customer Due Diligence and Transaction Monitoring Operational
Support Team Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance - Issuing Processing Jul 29, 2026 03:00-03:30 UTC

We will be performing scheduled maintenance on our Issuing Processing services on 29 July 2026 from 03:00 UTC to 03:30 UTC.

During this maintenance window, customers may experience intermittent disruption to transaction processing.

We apologise for any inconvenience and will provide further updates if there are any changes to the planned maintenance schedule.
Posted on Jul 15, 2026 - 12:45 UTC

Thredd Scheduled Maintenance - Sunday, 23 August 2026 Aug 23, 2026 00:00-02:00 UTC

Our processing partner, Thredd will be undertaking planned maintenance on Sunday, 23 August 2026, between 00:00 UTC and 02:00 UTC.

During this maintenance window, card-related services may experience intermittent disruptions. Every effort will be made to minimise any service disruption.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Jun 30, 2026 - 11:06 UTC
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Issue Impacting 3D Secure Authentications
Resolved - Mastercard has confirmed that the issue impacting 3DS authentications has now been resolved, and services have returned to normal operation.

Our processor has continued to monitor the platform following Mastercard's confirmation and can confirm that 3DS authentication traffic is now processing successfully.
Jul 15, 19:30 UTC
Update - We are continuing to monitor for any further issues.
Jul 15, 10:08 UTC
Monitoring - We have received an update regarding the issue affecting Mastercard 3D Secure (3DS) authentications.

Mastercard has confirmed that the issue has not yet been fully resolved; however, the overall impact has significantly reduced and services continue to improve.

We are continuing to monitor the situation closely while Mastercard works towards full resolution. We will provide further updates once we receive confirmation that the incident has been fully resolved.
Jul 15, 10:06 UTC
Identified - We have identified an issue affecting Mastercard 3D Secure (3DS) authentications.

Mastercard has confirmed that the issue originates within their services, and they are actively working to restore normal operation.

We are closely monitoring the situation and will provide further updates as more information becomes available.
Jul 15, 10:00 UTC
Jul 14, 2026
Production Scheduled Maintenance - Tuesday 14th July 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 14th July.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Jul 1, 16:06 UTC
Jul 13, 2026
Production Scheduled Maintenance - Monday 13th July 2026
Completed - The scheduled maintenance has been completed.
Jul 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 UTC
Scheduled - We would like to inform you that planned maintenance is scheduled in the Production environment on Monday 13th July 2026.

We expect the maintenance window to last up to 2 hours, during which intermittent downtime may be experienced across APIs and Spend Controls.

Please do not hesitate to contact us via support.weavr.io should you have any questions or concerns.
Jun 4, 17:34 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Sandbox Scheduled Maintenance - Tuesday 7th July 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 08:00 UTC
Scheduled - We would like to inform you that maintenance related to a new release is scheduled in the Sandbox environment on Tuesday 7th July.

We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Jul 1, 16:08 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026
Thredd Scheduled Maintenance - Sunday, 5 July 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 00:00 UTC
Scheduled - Our processing partner, Thredd will be undertaking planned maintenance on Sunday, 5 July 2026, between 00:00 UTC and 02:00 UTC.

During this maintenance window, card-related services may experience intermittent disruptions. Every effort will be made to minimise any service disruption.

Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Jul 1, 12:44 UTC
Jul 4, 2026

No incidents reported.

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