Monitoring - A fix has been implemented, and we are currently monitoring the results to ensure the issue is fully resolved.
We continue to work with our card processing partner to process any necessary balance adjustments for affected accounts. Further updates will be provided as needed.
Jul 18, 2025 - 14:30 UTC
We continue to work with our card processing partner to process any necessary balance adjustments for affected accounts. Further updates will be provided as needed.
Jul 18, 2025 - 14:30 UTC
Update - We are continuing to work on a fix for this issue.
Jul 18, 2025 - 13:14 UTC
Jul 18, 2025 - 13:14 UTC
Identified - The issue has been identified.
Our card processing partner has implemented a change and is actively working to resolve the problem.
We are closely monitoring the situation and will provide updates as soon as more information becomes available.
Jul 18, 2025 - 09:50 UTC
Our card processing partner has implemented a change and is actively working to resolve the problem.
We are closely monitoring the situation and will provide updates as soon as more information becomes available.
Jul 18, 2025 - 09:50 UTC
Investigating - We are currently investigating an issue that is causing available balances to be deducted twice — once at the point of authorisation and again at settlement. This may result in some instrument balances temporarily appearing as negative.
We are actively working with our card processing partner to ensure that affected balances are corrected and to confirm when normal processing will resume.
We apologise for any inconvenience and appreciate your patience as we work to resolve this issue.
Jul 18, 2025 - 09:46 UTC
We are actively working with our card processing partner to ensure that affected balances are corrected and to confirm when normal processing will resume.
We apologise for any inconvenience and appreciate your patience as we work to resolve this issue.
Jul 18, 2025 - 09:46 UTC
About This Site
Welcome to the Weavr Status Page. We use this page to communicate any issues with our products including planned and unplanned unavailability.
API
Operational
Sandbox API
?
Operational
Production API
?
Operational
Embedder Portal
Operational
Sandbox Portal
?
Operational
Production Portal
?
Operational
Weavr Website
?
Operational
Sandbox environment
?
Operational
Production environment
?
Degraded Performance
Plastic Card Production
Operational
3D Secure
?
Operational
Card Authorisations
?
Operational
Wallet Provisoning
?
Operational
Incoming Wire Transfers
?
Operational
Outgoing Wire Transfers
?
Operational
Sends & Transfers
?
Operational
Webhooks
?
Operational
Email Services
?
Operational
Customer Due Diligence and Transaction Monitoring
Operational
Support Team
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Production Scheduled Maintenance - Tuesday 22nd July Jul 22, 2025 03:00-03:30 UTC
We would like to inform you that maintenance related to a new release is scheduled in the Production environment on Tuesday 22nd July.
We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.
Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Jul 03, 2025 - 08:58 UTC
We estimate the maintenance window to last no longer than 30 minutes, during which you may experience intermittent downtime.
Please do not hesitate to contact us on https://support.weavr.io with any questions or concerns you might have.
Posted on Jul 03, 2025 - 08:58 UTC